Yorkshire and District

COUNCIL TAX REDUCTION SCHEME

A Local Authority & Valuation Tribunal Service Perspective

Local Authorities were given the power to design their own Council Tax Reduction Scheme from April 2013, this has lead to variations across the Country in what help residents can get, and the various schemes have had and continue to have impact on the work of Revenue Officers

Many Local Authorities are now reviewing their schemes for the 2014/2015 financial year, and this key topic will be of interest to all those working in Revenues Departments.

The Association is fortunate inhaving two experienced speakers to come and debate this significant change in the way Council Tax is managed.

Martin Stubbs (Assistant Director of Revenues, Benefits & Payroll) at Bradford MDC and David Hendy from the Valuation Tribunal Service will debate topical issues.

IRRV Yorkshire & District Association Annual Dinner Dance

Venue: The Queens Hotel, City Square, Leeds LS1 1PJ

The IRRV Yorkshire & District Association President, Samantha Smith, would like to invite you to our annual Dinner Dance at the illustrious Queens Hotel in Leeds on 7 September 2019.

Don't miss out on this fabulous evening.

Details and Booking form

DUE TO UNFORSEEN CIRCUMSTANCES THIS MEETING HAS BEEN CANCELLED

PLEASE ACCEPT OUR APOLOGIES

Seminar: Dealing with Vulnerability and Suicidal Disclosures

Venue: City of Bradford Metropolitan District Council, Bradford City Hall, Norfolk Gardens, Bradford BD1 1UH

We have been extremely fortunate to obtain the services of Dave Chapman FIRRV, Managing Director at Rossendales to deliver this sought after training.  Dave is an experienced and leading speaker on Vulnerability within a Revenues and Enforcement context.  His course has been developed with the support of the Royal College of Psychiatry and the Money Advice Trust.

The seminar will consider the impacts of enforcement as well as recent challenges in customer engagement, including the requirements of the TCE Act surrounding the identification and treatment of vulnerability.  Delegates will gain an appreciation of what vulnerability is and how it can be dealt with, including both signposting and safeguarding.  The seminar will also address the worrying trend in suicidal disclosures to both Local Authority staff and Enforcement Agencies, how to deal with these difficult situations, the use of emotional intelligence and how to support staff following such disclosures

This is limited space event, so please don't leave it too late or you will miss out on this very topical and popular seminar.

Agenda and Booking form

IRRV Yorkshire & District Association Vulnerability Seminar

Treating Customers with Respect and Dignity by using Data Analytics for Decision Making and Making a Better Treatment Route

Venue: Country Living St George Hotel, 1 Ripon Road, Harrogate HG1 2SY

Registration: 9:30am    Finish: 3:30pm    Lunch and refreshments provided.

Confirmed Speakers: 

David Magor: Chief Executive IRRV

Joseph Surtees: Head of Debt Function Policy, Government Debt Management Function, Fraud, Error, Debt, and Grants - Cabinet Office

Joseph is Head of Policy of the Cabinet Office's Debt Function, which sets the strategic direction for government debt management, promoting and sharing best practice and common processes.  In this role he oversees the government fairness in the debt collection agenda, working closely with partners across sectors.

He joined the Cabinet Office from the Money and Pensions Service where he helped design the organisations policy promoting financial resilience among working age adults.  Previously he was at StepChange, the debt advice charity, running campaigns on the use of cold calling, low-income saving and debt enforcement.

Jonathan Shaw: Creditor Relationship Manager - Christians Against Poverty

As part of Christians Against Poverty’s External Affairs team, Jonathan managed their relationship within the Enforcement industry and assisted in resolving operational issues.

As an organisation Christians Against Poverty is striving to reach more indebted households across the UK, bringing those in isolation into the community and to give people hope of a better future, free from debt.

Mark Fearn IRRV (Hons): Project Lead / Interim Head of Service, Resources and Transformation - Walsall Council

Mark has 34 years experience in Revenues with both single and two tier Local Authorities and is the Revenue and Benefits Manager at Walsall Council.  Mark has twice been the President of the East Midlands Association of the IRRV and is a member of the Institute’s Local Taxation and Revenue Faculty Board.

Darren Kelk MCICM IRRV: Managing Director – Ascendant Solutions Limited

Darren has over 23 years’ experience in the Enforcement and Debt collection sector working on behalf of agencies in specialist areas including high volume low value consumer debt, commercial debt, tracing, building data platforms, debt purchase, field operations, local and central government and out sourcing.​

Edd Moore: Social Value Manager - Capita Enforcement/Specialist Services

Edd is the first Social Value Manager to be recruited within the Enforcement industry.  With several years of experience delivering projects into communities and working with vulnerable customers within Enforcement, Edd is well placed to talk about how to use technology to help identify and protect vulnerable customers.

He is a regular contributor towards Insights magazine and hosts webinars on the subjects of Social Value and Vulnerability.

Sarah Naylor: Dukes Bailiffs

Paul Bowden: Partner - Wilkin Chapman LL

Sarah Lambert: Affordability Assessment Sales Manager

Previously CEO of a Debt Purchase business, Sarah has worked in the collection industry for over 20 years.  She currently works in the FinTech sector, using technology to identify and assist vulnerable customers allowing them to build a budget and share their affordability situation with multiple industries.

Sarah has always been passionate about ensuring customers are at the heart of an organisation and its people, delivering first class service to consumers when they are facing financial and mental health pressures in their lives.

Dr Phil Smith: Department of Works & Pensions

Phil has 15 years cross government experience in ensuring that high quality analysis drives policy and operational decision making processes.  He is accountable for a suite of products managed by the Risk and Intelligence Service that promotes increased performance and efficiency within the DWP and other Government Departments Debt operations.

This includes forecasting debt and debtor stock, recoveries and resource, providing analytical insight into processes and customer movements as well as supporting the delivery of improved digital products.

Gary Kernaghan: Head of Money & Debt Operations - Money & Pensions Service

For further information on the meeting please contact the Association Secretary Darren Kelk.

Programme, Speakers and Booking Form

IRRV Yorkshire & District Association Annual Dinner Dance

Cancelled due to Covid19

Thank you to all our colleagues at Sanderson Weatherall for hosting our November 2010, meeting in Leeds, which is scheduled to be on November 17th.

We are fortunate once again to have secured high-profile speakers, Jon Bestow.

Jon Bestow IRRV (Hons) was appointed Registrar and Chief Clerk of the Valuation Tribunal for England from 1 July 2009.  Jon is heavily involved in the drafting and implementation of the VTE Practice Statements as well as provided training to senior members and tribunal taking staff on the Act, Regulations and Practice Statements.

Jon has been involved with VTs for sixteen years and was previously a Regional Manager for the VTS and prior to that clerk to a number of Valuation Tribunals.  .  He was clerk to the Suffolk Valuation Tribunal when it was awarded an IRRV performance award.  He was also Secretary to the National Association of Valuation Tribunals for five years where he developed an appraisal and a modular training system for the membership.

The lecture will provide everyone with the chance to debate the implications of the latest/topical issues affecting managers and practitioners.

There will be ample opportunity for audience participation, including time for questions and sharing experiences at the end of the lecture. ALL MEMBERS, COLLEAGUES, LOCAL AUTHORITY EMPLOYEES AND STUDENTS ARE INVITED TO ATTEND WHAT WE TRUST WILL PROVE TO BE A VERY INFORMATIVE AFTERNOON.

The presentation will commence at 6.00 in the Sanderson Weatherall Offices, 25 Wellington Street, Leeds. A buffet will be served from 5.30 - 6.00

For a map of the relevant area click here

If you are planning to attend it would help us with the catering / seating arrangements if you could e-mail the names of those attending to John Clark: jclark@newlynplc.co.uk

IRRV Yorkshire & District Association Annual General Meeting

Venue: Civic Centre, St Luke's Avenue, Harrogate HG1 2AE

Time: 17:30

Agenda

Minutes

Thank you to all our colleagues at Bradford MDC for hosting our January, which is scheduled to be held on January 19th.

We are fortunate once again to have secured high-profile speakers, Mark Amson.

The lecture will provide everyone with the chance to debate the implications of the latest/topical issues affecting managers and practitioners.

There will be ample opportunity for audience participation, including time for questions and sharing experiences at the end of the lecture. ALL MEMBERS, COLLEAGUES, LOCAL AUTHORITY EMPLOYEES AND STUDENTS ARE INVITED TO ATTEND WHAT WE TRUST WILL PROVE TO BE A VERY INFORMATIVE AFTERNOON.

The presentation will commence at 6.00 at City Hall, Bradford. A buffet will be served from 5.30 - 6.00

For a map of the relevant area click here

If you are planning to attend it would help us with the catering / seating arrangements if you could e-mail the names of those attending to John Clark: jclark@newlynplc.co.uk

Thank you to all our colleagues at York for hosting our February, meeting in York City Centre, which is scheduled to be on Wednesday 16th February.

We are fortunate once again to have secured high-profile speakers, Roger Messenger.

The lecture will provide everyone with the chance to debate the implications of the latest/topical issues affecting managers and practitioners.

There will be ample opportunity for audience participation, including time for questions and sharing experiences at the end of the lecture. ALL MEMBERS, COLLEAGUES, LOCAL AUTHORITY EMPLOYEES AND STUDENTS ARE INVITED TO ATTEND WHAT WE TRUST WILL PROVE TO BE A VERY INFORMATIVE AFTERNOON.

The presentation will commence at 6.00, a buffet will be served from 5.30 - 6.00

For a map of the relevant area click here

If you are planning to attend it would help us with the catering / seating arrangements if you could e-mail the names of those attending to John Clark: jclark@newlynplc.co.uk

Pioneering Data – Fraud or Error

Domestic and Non Domestic

Venue: Leeds Town Hall, The Headrow, Leeds LS1 3AD -  for location details visit their website at www.leedstownhall.co.uk.

Association President Matthew Waite-Wright invites you to the first of many IRRV Yorkshire & District Association events in 2019 and would like to thank John Viggers from the DWP who will send a colleague for the round table Q&A and also our event sponsors Whenfresh/Ascendant Solutions for making the event possible.

Agenda:

2:15 – 2:30pm arrival/reception/registration – tea and coffee

2:30 – 2:45pm – networking catch up with colleagues  

2:55pm – Welcome and opening address from the President of Yorkshire and District

Pioneering Data from Whenfresh – How to get ahead of the game with property listings

Property Platform – AIM Ascendants Intelligent Monitoring

Case Studies

Round Table Q&A with Fraud Error or Debt Officer from DWP (name will be confirmed soon)

5pm - Networking buffet and a selection of cold drinks plus teas and coffees after the event

FREE event for IRRV members – £20 for non-members and £45 for commercial companies

Any questions, booking form or further information required please contact the Association Secretary, Darren Kelk  as follows:

Thank you to all our colleagues at Rochdale MBC for hosting our March which is our annual joint meeting with our colleagues from the Lancashire & Chesire Association.

The meeting is scheduled to be on Wednesday March 16th.

We are fortunate once again to have secured high-profile speakers, Dave Chapman from Rossendales.

The lecture will provide everyone with the chance to debate the implications of the latest/topical issues affecting managers and practitioners.

There will be ample opportunity for audience participation, including time for questions and sharing experiences at the end of the lecture. ALL MEMBERS, COLLEAGUES, LOCAL AUTHORITY EMPLOYEES AND STUDENTS ARE INVITED TO ATTEND WHAT WE TRUST WILL PROVE TO BE A VERY INFORMATIVE AFTERNOON.

The presentation will commence at 6.00 a buffet will be served from 5.00 - 6.00

If you are planning to attend it would help us with the catering / seating arrangements if you could e-mail the names of those attending to John Clark: jclark@newlynplc.co.uk

Thank you to all our colleagues at Calderdale MBC for hosting our April meeting, the meeting is scheduled to be on Thursday April 14th.

We are fortunate once again to have secured high-profile speakers, Mark Taylor from Incasso, Mark will present a very topical and interesting paper on Insolvency.

The lecture will provide everyone with the chance to debate the implications of the latest/topical issues affecting managers and practitioners.

There will be ample opportunity for audience participation, including time for questions and sharing experiences at the end of the lecture. ALL MEMBERS, COLLEAGUES, LOCAL AUTHORITY EMPLOYEES AND STUDENTS ARE INVITED TO ATTEND WHAT WE TRUST WILL PROVE TO BE A VERY INFORMATIVE AFTERNOON.

The presentation will commence at 6.00 a buffet will be served from 5.30 - 6.00

If you are planning to attend it would help us with the catering / seating arrangements if you could e-mail the names of those attending to John Clark: jclark@newlynplc.co.uk

Further information on the event will be released in January 2011, however, if you already know that you wish to attend then please contact our Association Secretary John Clark. jclark@newlynplc.co.uk

For further information on the venue please click here